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Oak Mill Medical Associates

Address
7900 N. Milwaukee - Suite 18
Niles, IL 60714
phone: 847-663-9700
fax: 847-663-9702
Hours
Mon 7:00 am - 6:45 pm
Tue 8:45 am - 5:45 pm
Wed 9:00 am - 4:45 pm
Thu 9:00 am - 5:45 pm
Fri 7:00 am - 3:45 pm
Sat 9:00 am - 12:00 pm
Sun Closed 
* Saturday hours vary, please check with our office.

Oak Mill Medical is an Internal Medicine Practice dedicated to providing quality healthcare to Chicagoland.
We are located in Niles, IL in the Oak Mill Mall. 
Our doctors are affiliated with Advocate Lutheran General Hospital
in Park Ridge, IL. 

To request patient portal access, please click on the above tab - FORMS.

Welcome to our Patient Portal, a secure and confidential means of communication between you, our valued patient and our practice.  We will use the Portal to share important updates with you regarding your health information. You may request copies of your health information at any time, whether it's an order for lab-work, recent test results, medical records, even copies of imaging! 

Please do not use the Patient Portal for urgent messages.  We will normally respond to non-urgent inquires within 24 hours but no later than 3 business days after receipt.  If you have not heard from us within 3 business days, please call the office at (847) 663-9700 to check the status of your request.  If we are unable to access the Patient Portal for any reason we will attempt to have an automatic response inform you of this as soon as possible.

General Guidelines for Communication

Please be as concise as possible.  If your communication contains too many issues or complex issues we will ask you to come in for an appointment to discuss your concerns and questions you may have. Remember that all communications will be part of your medical record.  Include an appropriate subject line such as appointments, refills, etc.  The Patient Portal is not designed to replace the face-to-face encounter.  Rather, it is designed to supplement those encounters

You will be able to view, download, print and forward messages received in your Portal.

You can also use the Portal to share with us, reports or results from other providers of your care, all within the guidelines of the HIPAA law of keeping secure your Protected Health Information.

Privacy and Security

All messages sent to you will be encrypted.  Your email address is confidential and protected information.  We will protect this information as we do all of your medical and other personal information.  We will not purposefully share this information with a third party unless authorized by you or required by law.  Similar to phone communications, messages may be read and addressed by staff other than the physician. When your physician is out of the office your emails may be addressed by a covering physician.  Access to our internal network and electronic medical records (EMR) is password protected.  Use of the Patient Portal is extended as a courtesy to allow enhanced communication between our patients and their doctor.  Abuse of this courtesy will result in our discontinuing electronic communication with you.

IMPORTANT STEP TO COMPLETE

Once your portal account is set up - please initiate a message to our practice. The message can simply state "test" and we will in tun respond that the electronic message is working properly.  Periodically we will review our portal accounts and ask for assistance to respond to our messages in order to track  communication properly.  We thank you for your patience as we strive to maintain and ensure electronic messaging is implemented successfully.